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Thank you for submitting your elections.

You’re one step closer to having your new health coverage in place. Here’s what to expect next:

1

Review and sign your application.

If you selected a new insurance carrier, you may need to sign an application (if you haven’t already).

  • Applications are sent via email or text message

  • Watch your inbox for messages that require your signature

If you are renewing with your existing carrier, you most likely will not need to compete a new application.

2

Make your initial payment.

If you selected a new insurance carrier, your coverage won’t be active until your initial payment is received by your carrier.

  • Each carrier handles this process differently, so please follow the instructions you received from your Licensed Insurance Agent
  • Be sure to complete your initial payment promptly to ensure your coverage is activated

If you are renewing with your current carrier, an initial payment isn’t required.

  • Continue making your monthly premium payments on time. Confirm that your autopay is active and processing correctly
  • If you chose a new plan with your current carrier, you may need to reestablish autopay using a new account number
3

Watch for your ID Cards and Welcome Materials.

Once your new carrier processes your application and payment, you’ll receive your member ID card and welcome packet by mail or email. These materials include important information about your new plan and how to access care.
4

Set up autopay and download the HRAGo App

After your plan becomes effective, be sure to set up recurring payments with your carrier using your OneBridge Visa Benefits Card so your monthly premium is paid automatically on time.

And, for easy account access, download the HRAgo app to access your ICHRA account on the go.

Stay Informed

This information is intended to serve as a general guide. Always watch for communications from OneBridge Benefits and your insurance carrier by text, phone, email, or mail. Each carrier operates differently and may send important updates, reminders, or required next steps regarding your coverage.

Questions?

Please call us at 1-888-865-1628 and one of our friendly representatives will be happy to assist.